FAQs
-
Can I give a class or event as a gift…?
Great idea! We’ve got several gift voucher options starting from just £10. All e-vouchers can be emailed over instantly so make great last-minute gifts, or you can opt for a voucher to be sent by post.
If booking a specific class or event on behalf of someone else, please ensure you provide their details and requirements in the attendee part of the booking form. -
How do I use my gift voucher...?
Lucky you! Simply put the voucher code into the Promo/Voucher code box during checkout and the voucher amount will be taken off your order, or redeem against a certain class by following the instructions on our vouchers page.
Vouchers are valid for 12 months from purchase and can be redeemed against one order (including any classes, events and products but excluding gift vouchers) – we regret that we are unable to offer a refund or credit for any outstanding balance.
-
Can I change my booking if something comes up...?
No problem. We understand sometimes things come up unexpectedly - log in to your account where you can edit your booking up to 14 days before your class or event, changing attendee details or choosing a different date.
If there's no other suitable date available or you'd like to switch to a different class or event, please get in touch with our team who can help you change your booking up to 7 days prior to the class. Please see our Terms and Conditions for more details.
-
What about photography in classes…?
We'd love you to share your photos and experiences with others on Social Media – tag @gordonramsayacademy and show everyone what you've been cooking!
We often photograph and film classes to share in our social and marketing but if you're not comfortable with this, you can choose to opt out in the booking form and we'll always check with you in class as well. For more information, please see our Terms and Conditions. -
Anything else I should know…?
If you have any questions at all about what happens at the Academy, how bookings or vouchers work, your account, or how we can make sure you have the best experience you possibly can, just get in touch with us and we'll be happy to help.